"I received my package yesterday - right on time - plus you saved me a substantial shipping charge. I used the capsule last night, and this morning the serum. And the eye cream both times. The products do feel so good on.
Also, I would like to tell you that I have never worked with a company on the web that has had so much interaction and quick responses. You do an excellent job of making your customer feel as though you really know me and having one-on-one service. I have thought that since I first contacted your site. Thank you much and I am sure we will be doing more business together in the future." |
| - Nena H. |
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| "Thank you so much for your quick and professional response to my first order. I truly appreciate your honesty in reviewing the UPS schedule/status, and giving me the Free Ground Shipping instead of the 3 Day Select that I had asked for. You saved me $11.51!" |
| - Anne W. |
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"I was very pleased with the overall services provided by KimberlySpa.com. This has been the best on-line/mail-order company I have ever dealt with. The attention to detail is something that I have not experienced with other companies. In addition, the concern for the customer's satisfaction was unusual, but very refreshing.
It is nice to know that there are still companies in this world that are actively working toward a healthy balance between the company’s need to develop a profitable business, while attempting to set the standard with customer service practices. Stellar Job!" |
| - Darlene M. |
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| "I've ordered twice now from KimberlySpa.com and am very pleased with the service. Products are competitively priced and my orders have been properly and timely filled. I definitely plan to order from KimberlySpa.com in the future. Thank you." |
| - Emma N. |
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| "I found exactly what I was looking for within minutes. I didn’t look around the website much, so I can't say that I had any problems navigating it or not… because it was so easy to find the product I was looking for... much better than other websites!" |
| - Kimberly S. |
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| "I have had a wonderful experience with your company. Everyone there seems very helpful and knowledgeable. You guys have done great with your customer service and I am grateful for all of your advice. Thank You!" |
| - Monique S. |
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| "Your site was easy to find and navigate. You gave a prompt response to my questions which helped finalize my order. Thank you." |
| - Donna R. |
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| "I received my products yesterday afternoon, what quick service! When I ran out of my samples a while ago, I went back to using my old products. Since I received my package from you yesterday, I have used my new skin care line twice and I already have the healthy glow back. Thank you!" |
| - Chantel H. |
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| "No problems. I checked out several sites. No one had the inventory or the information that was on this site. I will go nowhere else. I wish you were in Dallas, Texas." |
| - Kay T. P. |
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| "This was my first order and I found what I wanted, set up an account, placed my order and was finished in no time at all. I love your website." |
| - Valerie P. |
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| "Everything was perfect and amazingly fast." |
| - Joyce A. |
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| "I received my order promptly and am very pleased with your service and attention to follow-up. THANKS!" |
| - Karen B. |
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| "Just a little note to say "Thank you" for the great service. I did receive my order when you had indicated I would. It was all that I ordered and then some. I liked the free samples and the pen. It is always a nice surprise to receive extras! I will surely make another order." |
| - Barbara G. |
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| "I am very satisfied with the service I get from your on line ordering service. I will continue to order supplies from your company. Thank-You." |
| - Karen R. |
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| "I did receive my order and am very happy with it! Thank you for including the free samples! I tried them last night, and I may be ordering these along with my next order. I am very happy I found you!" |
| - Marjorie C. |
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| "Yes, I received my package! As usual, things arrive just when you say they will with the order perfect. Thanks so much for great service all year long. And Happy Holidays to all of you!" |
| - Susan W. |
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| "Thank you for the personal touch. I barely recognize it anymore! Very nice." |
| - Marti V. |
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| "What awesome customer service!" |
| - Kristin Y. |
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